FAQ's

How long does it take to receive my order?

Most products are printed on demand (POD) therefore fulfillment & delivery takes a bit longer,

  • USA/Canada ETA:- 5 – 10 business days +/-
  • UK/Europe ETA:- 5 – 10 business days +/-
  • Rest of world ETA:- 7 – 21 business days +/-

 

Do you ship outside the United States?

Yes we ship Internationally!

 

How does your sizing run? 

Fit Guide:

If you're between sizes, it's best to go with the larger size for comfort.

Custom Bib Sizing:

Prefer a different Bib size? Just leave a note in the Order Notes section at checkout, and we’ll do our best to accommodate.

Disclaimer:

Our size chart is intended as a helpful guide. Due to the uniqueness of every body shape and form, we can't guarantee a perfect fit for everyone. 

 

I received a damaged/incorrect item. What should I do?

If you received an incorrect or damaged item, or if you’re missing an item, contact our customer service team at support@wackycycle.cc within 3 business days of receipt for further assistance. If damaged or incorrect, providing photos of the item(s) you received as proof, greatly helps our customer service team with assistance.

 

Do you offer refunds?

We understand that ordering online can be difficult. If you are not 100% satisfied with your purchase, you can return the product within 30 days of purchase and get a refund or exchange the product for another one.

Contact support@wackycycle.cc for exchange help.